Answer Statuses are enabled when a Respondent chooses the option to "Enable Workflow". This enables a team working on a response to force questions to be reviewed and approved before they can be submitted. The following statuses are employed:
Status | Purpose |
---|---|
Not Answered | No answer has been saved for the given question |
Answered | The answer is saved, but not ready to be reviewed |
For Approval | The answer is saved, and is ready for review. |
Approved | The answer is saved, and has been approved. |
Rejected | The answer is saved, but the reviewer rejected it. |
Answers can only be viewed by the Buyer / Evaluator once the Response has been Submitted. It is only possible to Submit a Response when all answer are in Approved status.
A typical workflow for a given question might be as follows. Bob is an analyst writing answers. Alice is a supervisor reviewing answers:
N.B. When Workflow is enabled, it is not possible for a respondent to submit their questionnaire response to a supplier until the status of all questions is Approved.
Users with different permissions can perform different status transitions.